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Founded in 1965, Singapore Pools operates lotteries and sports betting activities for the people of Singapore. The company aims to deliver safe, convenient and responsible gambling. It also helps the community by supporting charities and grants. In the 2019/2020 financial year, it collected close to S$9 billion. A good part of this sum is returned to winning ticket-holders, while the rest is used by the Tote Board for redirected funds to the arts, community development, charity, education, health and sports sectors.

It is the official online lottery and sports betting service for Singapore. It offers bettors a wide range of services and is accessible via desktop computer, mobile phone, or tablet. To start betting, customers must sign up for an account and verify their identity. Once they have done this, they can select a game and place their bets. The website also has a FAQ section for any additional questions.

The company’s roster of products includes Toto, the state lottery first introduced in 1968, Singapore Sweep, a seven-digit sweepstakes that draws every month, 4D, the four-digit lottery first launched in May 1986, and sports betting, which was added in 1999.

Its customer-centric culture has been recognized with multiple awards over the past year, including being named the Employer of Choice at the Asia HR Summit and Awards 2020. Yeo and his team have been spearheading the company’s digital transformation, shifting it from a traditional counter-service and in-person business to an agile, mobile-first, customer-driven organisation.

To make the experience easier for its customers, Singapore Pools has created an app. The app is available for Android devices and features a simple, intuitive interface that makes it easy to use. The app also has a variety of features to help players get the most out of their betting experience, such as setting a monthly betting limit and displaying transaction history.

The app can be accessed directly from the Singapore Pools website or through the Google Play Store. Users can choose from a number of payment options, including online deposits through bank link or eNETS and cash at the retail outlets. There are fees for depositing and withdrawing money through some options, but most are free. It is also possible to deposit money through a third party, but this requires proof of identification.

In order to ensure that its customers are satisfied, the company provides customer support via email and telephone. The support agents are well-trained and can answer any questions you may have. In addition, the company also provides a secure environment for betting and is registered with the Singapore Gaming Control Authority.

In addition to its online sportsbook, Singapore Pools has a physical betting outlet at its headquarters in the heart of the city. This outlet is open from 10 am to 7 pm daily. The physical outlet is also equipped with video lottery terminals. You can place bets on all the major sporting events in Singapore with this service.